SHNOUP Support
How can we help?
Welcome to SHNOUP Support.
If you need help with your SHNOUP account, using the SHNOUP app, discovering businesses or have a technical issue, our Support team is here to help.
Contact SHNOUP Support
The easiest way to contact us is by email:
When contacting us, please provide as much information as possible about your query. If you're reporting a technical issue, screenshots or screen recordings can also help us investigate.
What can we help with?
You can contact SHNOUP Support for help with:
Your SHNOUP account
Login or account access
Using the SHNOUP app
Wishlist and Basket features
Following and discovering businesses
SHNOUPONs
Business accounts
Reporting content or technical issues
General SHNOUP enquiries
Purchases, Orders & Bookings
SHNOUP helps you discover products, services and businesses, but purchases, bookings and enquiries are completed directly with the individual business.
If your query relates to an order, payment, delivery, return, refund, cancellation or booking made through a business's website, please contact that business directly.
Are You a Business?
If you're a business using SHNOUP and need help with your account, content or SHNOUP features, contact us at:
Our team will get back to you as soon as possible.
