FAQ

Answers to the important questions

Can't find what you're looking for? Reach out to our team — we reply within 24 hours.

For Users

Yes — SHNOUP is 100% free on iOS and Android. There are no in-app purchases required to browse or claim offers.
Open the business page, tap 'Get Offer', and show the generated code at the counter or checkout.
SHNOUP is rolling out globally. Download the app and enable location to see live availability in your area.
You can browse without an account, but signing up unlocks offers, favorites, and personalized recommendations.

For Businesses

Head to the Business page or contact us. Setup takes under 10 minutes and there are no upfront fees on the Starter plan.
No. We offer transparent monthly plans — you keep 100% of what your customers spend.
Yes. Growth and Scale plans support unlimited concurrent offers, campaigns, and targeting.

Privacy & Security

We use bank-grade encryption in transit and at rest. We never sell your personal data.
Yes, any time — from Settings → Account → Delete account. Your data is removed permanently within 30 days.